social media

The ‘Google+ for customer service’ bandwagon is still missing some wheels

by Eugene Liu on July 21, 2011 · 0 comments

in Internet

Google+ may commoditize unified communications

by Eugene Liu on June 29, 2011 · 0 comments

in Internet

This week insideCTI: 8/22/10 – 8/28/10

by Eugene Liu on August 27, 2010 · 0 comments

in News

Social media Genesys

by Eugene Liu on August 24, 2010 · 0 comments

in News

Don’t let social media distract your contact center

by Eugene Liu on July 26, 2010 · 1 comment

in Implementation

Celebrating Social Media Day in Atlanta

by Eugene Liu on July 1, 2010 · 0 comments

in News

ACCE: Monday session – social media

by Eugene Liu on June 15, 2010 · 0 comments

in News