Today it’s IBM and Microsoft presenting with the User Forum in-between their keynotes.
- Alistair Rennie, General Manager, Lotus Software and Websphere Portal, IBM Software Group
- User Forum
- Moderators: Eric Krapf, Co-Chair, VoiceCon, and Editor, NoJitter.com; and Zeus Kerravala, SVP Enterprise Research, The Yankee Group
- Panelists: Duane Longhofer (Telecom Manager, AccuQuote), Jason Norton (Director of Operations and Telecom, Scripps Networks), Donna Zett (Chief Innovation Office, Serta International), and Darrius Jones (Executive Director Channel Management, USAA)
- Gurdeep Singh Pall, Corporate Vice President, Unified Communications Group, Microsoft
Additional Reading...
- ShoreTel moves to the cloud, West Interactive upgrades Holly (supposedly)
- Fonolo brings virtual queuing to the masses with new flat rate pricing
- Telax announces an HTML5 contact center agent software
- TalkingPointz research reports offer fresh views on UC vendors
- Alcatel-Lucent CEO rules out deep job cuts
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