If there are no technical difficulties on Monday morning then I hope to bring to you live updates of the Deep Dive session moderated by renowned industry analyst, Sheila McGee-Smith with the following panelists:
- Chris Botting – Director Product Management, Cisco Ross Daniels, Director Product Marketing, Cisco
- Tim Passios – Director, Solutions Marketing, Interactive Intelligence
- Nicolas De Kouchkovsky, CMO, Enterprise Applications, Alcatel-Lucent
- Andy Bezaitis, Senior Vice President of Product Management, Aspect
- Jorge Blanco, Vice President, Product Marketing, Contact Center Solutions, Avaya
- Mike Millburn, Director of Consultancy, Salesforce.com
Additional Reading...
- ShoreTel moves to the cloud, West Interactive upgrades Holly (supposedly)
- Fonolo brings virtual queuing to the masses with new flat rate pricing
- Telax announces an HTML5 contact center agent software
- TalkingPointz research reports offer fresh views on UC vendors
- Alcatel-Lucent CEO rules out deep job cuts

