http://insidecti.com/wordpress/internet/future-for-the-ivr/ Things could get ugly when computing and telecom collide. Wed, 08 Feb 2012 09:24:18 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://insidecti.com/wordpress/internet/future-for-the-ivr/comment-page-1/#comment-25 Is VoIP a diversion? | insideCTI Thu, 04 Mar 2010 15:09:27 +0000 http://insidecti.com/wordpress/?p=149#comment-25 [...] also reminded of Naveen Narayan’s guest post making a case against more investment in voice [...] [...] also reminded of Naveen Narayan’s guest post making a case against more investment in voice [...]

]]> http://insidecti.com/wordpress/internet/future-for-the-ivr/comment-page-1/#comment-23 Eugene Tue, 02 Mar 2010 03:22:33 +0000 http://insidecti.com/wordpress/?p=149#comment-23 Not sure if the IVR will eventually die, but it will definitely evolve. The IVR of the future is probably going to be very different than that of today. Who knows, it may evolve into a holographic avatar that you speak to naturally, and it will understand what you want. Instead of IVR, we will call it IPR (Interactive Personal Response)? :) Not sure if the IVR will eventually die, but it will definitely evolve. The IVR of the future is probably going to be very different than that of today. Who knows, it may evolve into a holographic avatar that you speak to naturally, and it will understand what you want. Instead of IVR, we will call it IPR (Interactive Personal Response)? :)

]]> http://insidecti.com/wordpress/internet/future-for-the-ivr/comment-page-1/#comment-149 Eugene Tue, 02 Mar 2010 03:22:00 +0000 http://insidecti.com/wordpress/?p=149#comment-149 Not sure if the IVR will eventually die, but it will definitely evolve. The IVR of the future is probably going to be very different than that of today. Who knows, it may evolve into a holographic avatar that you speak to naturally, and it will understand what you want. Instead of IVR, we will call it IPR (Interactive Personal Response)? :) Not sure if the IVR will eventually die, but it will definitely evolve. The IVR of the future is probably going to be very different than that of today. Who knows, it may evolve into a holographic avatar that you speak to naturally, and it will understand what you want. Instead of IVR, we will call it IPR (Interactive Personal Response)? :)

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